Shipping Policy

Order Processing

Orders are usually processed within 1–3 business days after payment is confirmed. Processing may take longer during peak periods, holidays, or if additional order checks are required.

Product Brand & Packaging

Barubt is the product brand shown on the packaging. VolcaNova Skin is the online store that curates and sells the Barubt Alaska Volcano Pore Clay Stick. The product you receive may show the Barubt brand name on the item, box, or packaging.

Shipping Locations

VolcaNova Skin currently ships to selected countries, including the United States, Canada, United Kingdom, Australia, and Singapore.

Estimated Delivery Time

Estimated delivery times start after the order has been processed and handed to the shipping carrier.

• United States: 7–15 business days
• Canada: 8–18 business days
• United Kingdom: 7–15 business days
• Australia: 8–18 business days
• Singapore: 6–14 business days

Shipping Cost

Free shipping is available on eligible orders. If any shipping cost applies, it will be shown at checkout before payment is completed.

Tracking Information

Tracking information will be sent to the email address used at checkout after your order has been processed and shipped. Tracking updates may take a few days to appear after the carrier receives the package.

Address Accuracy

Please make sure your shipping address is complete and correct before placing your order. If an order has already been processed or shipped, we may not be able to change the shipping address.

Customs, Duties & Local Fees

For international orders, customs duties, taxes, import fees, or local charges may apply depending on your country. These charges are the customer’s responsibility where applicable.

Delayed, Lost, Or Returned Packages

Delivery delays may happen due to carrier issues, customs clearance, local delivery conditions, weather, holidays, or incorrect address details. If your order appears delayed, lost, or returned, contact us with your order number so we can review the issue.